Customer Service - FAQs
Returns
We guarantee to refund unworn or unwashed items when you return it in resalable condition, with the original receipt and packaging, within 14 days of your purchase.
A few exceptions...
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In the interest of hygiene, earrings, cosmetics, swimwear and underwear may not be refunded or exchanged at any time.
Shipping
Shipping is available to all 50 states within the US including PO Boxes as well as APOs/FPOs and US territories.
Once your order is successfully submitted, we will work hard to get your order packed and ready to ship to you within 3-5 business days. We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, holidays and other unforeseen circumstances (weather, natural disasters or other).
Payments
ColoredClothes.com accepts VISA, MasterCard, Discover, and American Express credit cards, as well as PayPal. If your billing information does not match what your financial institution has on file or if you are shipping to a location that does not match your billing address, your order may be placed on hold and delayed for security verification purposes. ColoredClothes.com is not responsible for any delays this may cause.
Contact Us
Please fee free to contact us if you have any other questions, concerns or inquiries. Please use contact form here for quickest response.